Terms of service

These Terms of Service ("Terms") govern access to and use of the website operated by Squishful at squishful.shop (the "Site"). Throughout these Terms, "we," "us," and "our" refer to Squishful, while "you" and "your" refer to any individual accessing or using the Site.

By accessing the Site, placing an order, or using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not agree to these Terms, please discontinue use of the Site.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms and applicable laws and regulations. You must not use the Site in any manner that could interfere with its operation, compromise its security, or infringe upon the rights of others.

By using our services, you represent that you are legally permitted to do so under the laws applicable to you. If you are not legally eligible to use the Site, you must refrain from accessing our services.

2. Amendments to These Terms

We may revise these Terms from time to time to reflect changes in our business practices, services, or applicable legal requirements. Updated versions will be published on this page, together with a revised effective date where appropriate.

Unless otherwise stated or required by applicable law, changes will take effect upon publication. Your continued use of the Site after revised Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by law.

3. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, prices, and availability information displayed on the Site are accurate. However, variations in display settings, product updates, or inadvertent errors may result in differences between website information and the actual product.

We reserve the right to correct errors, update product information, adjust prices, limit quantities, or discontinue products, subject to applicable law and any rights already established through a confirmed order.

Product availability may vary by location. The availability of a particular product or service is not guaranteed until the applicable order requirements have been satisfied.

4. Orders, Billing, and Payments

When placing an order, you agree to provide complete, accurate, and current billing, shipping, and contact information. You are responsible for ensuring that the information submitted during checkout is correct.

We reserve the right to review, decline, restrict, or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing or listing errors, inventory limitations, or violations of these Terms. Where appropriate, we will attempt to notify you using the contact information provided with your order.

Payment must be authorized and completed through an available payment method. Any applicable charges, shipping fees, and other costs will be presented during checkout before you submit your order.

Order cancellation, returns, and refunds are subject to our applicable policies and mandatory consumer protection requirements.

5. Intellectual Property Rights

Unless otherwise indicated, the Site and its content, including text, photographs, product images, graphics, logos, designs, videos, and other materials, are owned by Squishful or used under appropriate authorization. Such materials may be protected by copyright, trademark, and other applicable intellectual property laws.

You may access and use Site content for personal, non-commercial purposes in connection with browsing and shopping on the Site. You may not reproduce, distribute, modify, publish, commercially exploit, or otherwise use protected materials without prior written permission from the relevant rights holder, except as permitted by applicable law.

6. Prohibited Activities

You agree not to:

Use the Site for unlawful, fraudulent, or unauthorized purposes.
Violate applicable laws, regulations, or the rights of third parties.
Submit or distribute content that is unlawful, defamatory, infringing, or otherwise prohibited.
Upload malicious code or use the Site to distribute spam or harmful software.
Attempt to gain unauthorized access to the Site, its systems, or other users' information.
Interfere with the Site's functionality, security, or normal operation.
Provide false, misleading, or unauthorized information in connection with an order or account.

We may take reasonable action in response to suspected violations, including removing prohibited content, restricting access, or suspending relevant services, subject to applicable law.

7. Privacy and Personal Information

Personal information collected through the Site is handled in accordance with our Privacy Policy. Depending on how you use the Site, information may include contact details, order history, device information, browser data, and IP address.

We may use and disclose information as described in our Privacy Policy, including where necessary to process transactions, fulfill orders, provide customer support, maintain website security, and comply with legal obligations.

For details about how personal information is collected, used, retained, and shared, please review our Privacy Policy.

8. Third-Party Services and Links

The Site may contain links to third-party websites or use services provided by external companies, including payment processors and shipping providers. These services may be subject to separate terms, privacy policies, and operating procedures.

We do not control all third-party websites or services and are not responsible for their independent content, policies, or practices. Your use of third-party services is subject to the applicable terms and conditions of those providers.

9. Website Availability and Disclaimer

We aim to maintain the availability and proper functioning of the Site but do not guarantee uninterrupted, timely, or error-free access. Access may occasionally be restricted or suspended for maintenance, technical issues, security measures, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, the Site and its content are provided on an "as available" basis. Nothing in these Terms excludes or limits any warranty, consumer right, or legal protection that cannot lawfully be excluded or limited.

10. Limitation of Liability

To the extent permitted by applicable law, Squishful will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, your inability to access the Site, or your reliance on website content.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law. Your statutory rights as a consumer remain unaffected.

11. Suspension and Termination

We may suspend or restrict access to the Site or certain services where reasonably necessary to protect the Site, our business, our customers, or third parties, or to address suspected violations of these Terms.

You may stop using the Site at any time. Any provisions that by their nature should continue after your use of the Site ends will remain effective to the extent applicable.

12. Governing Law and Disputes

These Terms are subject to applicable laws and regulations. Any dispute arising from or relating to the Site or these Terms will be handled in accordance with the applicable legal requirements and procedures.

Where appropriate, we encourage you to contact us first so that we may attempt to resolve the matter informally. Nothing in this section limits any mandatory consumer rights or legal remedies available to you under applicable law.